Kupid AI Safety Rating Index
Score Breakdown
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Data Privacy 12/100
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Emotional Safety 48/100
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Age Appropriateness 5/100
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Content Safety 24/100
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Transparency 19/100
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User Control 48/100
Key Safety Findings
Kupid AI is an AI companion platform operated by SNB Technologies LTD, a Cyprus-registered company, though at least two additional entities appear across its public-facing materials: Easy Fasting Inc. (the iOS App Store developer name) and Mindbots LLC (listed in the App Store copyright notice). The platform offers text chat, AI-generated images, voice messages, and video content with AI companions, with explicit adult content available on the web version.
The privacy policy, last updated February 2023, defines user conversations as collected Content and states that a moderation team monitors chats for legal compliance. Personal data including conversations is retained for six years after account closure. The platform collects coarse location data, advertising identifiers, user content, and device identifiers, with iOS App Store privacy labels confirming cross-app tracking via purchases, identifiers, and usage data. An independent scan detected three third-party trackers on the website.
The terms of service require users to be 18 or older but rely entirely on self-reported age with no technical verification mechanism. The platform explicitly acknowledges it cannot be held responsible for age misrepresentations. Users grant a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license over all content they create, including conversations. All digital purchases are non-refundable with no exceptions.
No dedicated safety page, crisis response protocols, mental health resources, or parental controls exist anywhere in the platform documentation. Content moderation is described generically as automated tools with manual review for flagged content, but no specifics on detection methods, response times, or CSAM prevention are published. No transparency reports or safety audits have been made public.
User review data from the iOS App Store (4.3 out of 5 from 3,100 ratings), Reddit, and Trustpilot (3.0 out of 5 from 14 reviews) reveals a pattern of billing complaints around unlimited plan branding that still requires microtransaction credits, alongside consistent reports of AI memory degradation and response repetition after initial engagement quality. Multiple Reddit users have flagged potential astroturfing in positive comparison posts.
How We Scored This
We scored Kupid AI using 10 evidence sources collected between March and April 2026:
- Platform policies: Privacy policy and terms of service (both dated February 2023), covering data practices, user rights, and content licensing
- App store data: iOS App Store listing with Apple privacy nutrition labels (no Android app exists)
- Security profiles: Independent scans from Nudge Security and NSFWRanker identifying tracker presence and content categorization
- User feedback: Trustpilot reviews, Reddit discussions, and iOS App Store ratings documenting billing complaints, AI quality issues, and suspected astroturfing
- Breach history: Have I Been Pwned check for known data breach incidents
Eight of 23 sub-dimensions received the lowest possible score (1/5), driven by the absence of crisis response protocols, reliance on self-reported age verification for explicit adult content, no parental controls, extensive data collection with third-party advertising trackers, and a privacy policy that has not been updated since February 2023 despite adding image generation, video, and voice features. The platform retains user data for six years after account closure and employs a moderation team that reads conversations without end-to-end encryption.
Three sub-dimensions had scoring disagreements and were resolved through editorial review: sexual content guardrails, therapeutic claim accuracy, and privacy settings accessibility.
Methodology v3.1, scored April 2, 2026. How We Rate AI Companion Apps
Version History
Initial AI scoring from evidence - pending editorial review